Privacy Policy

Last updated: August 21, 2026

BrandSpineX is a product of Element Zero Media LLC ("BrandSpineX," "we," "us," or "our"). This Privacy Policy explains how we collect, use, and share information when you visit brandspinex.com, purchase our products or services, or otherwise interact with us.

Information We Collect

We may collect information that you provide directly to us, including:

  • Name

  • Email address

  • Billing information

  • Details relating to your purchases

  • Communications you send to us

  • Information you voluntarily provide through forms or other interactions with our website

When you visit our website, certain information may also be collected automatically, including information about your browser, device, IP address, pages viewed, and how you interact with the website.

How We Use Your Information

We may use your information to:

  • Process and fulfill purchases

  • Provide access to BrandSpineX products and services

  • Send receipts, transactional messages, and service-related communications

  • Respond to questions and customer support requests

  • Operate, maintain, secure, and improve our website and services

  • Understand how visitors use our website

  • Prevent fraud, abuse, and unauthorized transactions

  • Comply with applicable legal and regulatory requirements

If you choose to receive marketing communications from us, we may also use your information to send updates, offers, or other BrandSpineX communications. You may unsubscribe from marketing emails at any time.

Squarespace

Our website is hosted by Squarespace. Squarespace may collect and process information about website visitors and customers in order to provide website hosting, commerce, analytics, checkout, and related services to us.

This information may include information about your browser, network, device, pages visited, purchases, and interactions with the website.

Squarespace uses both necessary cookies, which support features such as shopping carts and checkout, and, depending on our configuration and your consent, analytics and performance cookies.

Payments

When you make a purchase through our website, payments are processed using Squarespace Payments.

Squarespace Payments uses third-party service providers, including Stripe for payment processing and Sift for fraud monitoring and detection. These providers may receive and process personal information in accordance with their respective privacy policies.

We do not directly receive or store your complete payment card information. Squarespace states that sensitive card information submitted through its built-in payment integrations is transmitted directly to its payment processors.

Cookies and Analytics

BrandSpineX and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, maintain security, and improve the visitor experience.

Some cookies are necessary for the website to function. Other cookies, such as analytics or performance cookies, may be controlled through the cookie consent options available on our website.

You can also control certain cookies through your browser settings.

How We Share Information

We may share personal information with service providers when reasonably necessary to operate BrandSpineX, including providers that assist with:

  • Website hosting and ecommerce

  • Payment processing

  • Fraud prevention

  • Analytics

  • Email and customer communications

We may also disclose information when required by law, to protect our legal rights, to prevent fraud or misuse, or in connection with a merger, acquisition, sale, or other transfer of all or part of our business.

We do not sell personal information for money.

Data Retention

We retain personal information for as long as reasonably necessary to provide our products and services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and satisfy applicable legal, tax, accounting, and regulatory requirements.

Your Privacy Choices

Depending on where you live, you may have rights concerning your personal information, which may include the right to request access to, correction of, or deletion of certain personal information.

You may also opt out of marketing emails at any time by using the unsubscribe option included in those communications.

To submit a privacy-related request, contact us at hello@brandspinex.com.

We may need to verify your identity before completing certain requests.

Third-Party Links

Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their privacy practices.

Children's Privacy

BrandSpineX is intended for businesses and professional users and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Security

We use reasonable administrative and technical measures, together with the security features provided by our service providers, to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our services, business practices, technology, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this page.

Contact Us

For questions or requests concerning this Privacy Policy or your personal information, contact:

Element Zero Media LLC
BrandSpineX
hello@brandspinex.com